In every house, something breaks occasionally. For major repairs, you can report this to Gruno Vastgoed in the tenant portal via the "Report" button. There is no need to call Gruno Rentals or Gruno Vastgoed. When you contact us by phone to report a repair, you will always be referred to the reporting form in the tenant portal.
The law recognizes two types of repairs: minor repairs and major repairs. According to the minor repairs decree, these are at your expense as the tenant. This includes tasks such as painting interior walls and ceilings, securing loose handrails, doorknobs, and showerheads, as well as easily replaceable parts of faucets, window frames, and locks.
The Government of the Netherlands has listed what falls under minor repairs and is therefore at your expense. Anything outside of this, such as major repairs, should indeed be reported!
P.S.: Did you know you can easily refill a central heating boiler yourself? Click here for a detailed instructional video.
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